Safety & Medical

First Aid stations are positioned in both Five Points Plaza near the Sun Cruiser Main Stage and in Cousins Plaza at the Tribute to Charles Burrell. Should you or someone with you feel unwell, don't hesitate to seek help from our welcoming medical team or ask any festival staff member to guide you to assistance.

In case of an EMERGENCY, immediately locate a staff member carrying a radio or head to the nearest information booth, medical station, or entrance gate. Please be prepared to provide clear details about what happened and the type of help needed.

Security

• For the safety and enjoyment of all participants, we ask that every attendee—including media personnel and guests—complete a security screening at entry to the Main Stage. This process may include bag inspections, passage through metal detection equipment, and examination of personal belongings. Thank you for your patience as we work to create a secure environment for everyone.

• Our goal is for everyone to enjoy themselves in a substance-free environment. The use or possession of illegal drugs or controlled substances is prohibited both within the venue and on the surrounding grounds. Management reserves the right to deny entry, and individuals who appear to be under the influence may be refused admission to the event.

• We value your cooperation and understanding in helping us create a safe and welcoming experience for all attendees. Should you have questions or concerns, please feel free to contact any member of our event team. In the event of an EMERGENCY, locate a staff member with a radio or proceed to the nearest information desk, medical station, or entrance gate for immediate help. Please be prepared to clearly describe the situation and what assistance is needed.

Bag Policy

All bags are subject to search upon entry into the Main Stage area.

Backpacks are prohibited inside the Main Stage Area, with the following EXCEPTIONS:

• Transparent bags made from plastic, vinyl, PVC, or mesh materials that measure no larger than 12″ x 6″ x 12″

• Clear plastic storage bags up to one-gallon capacity, such as Ziploc-style bags or similar products

• Compact clutch purses or waist packs roughly the size of your palm (not exceeding approximately 4.5″ x 6.5″), with or without handles or straps—these may be opaque

• Unfilled hydration systems and bladders (such as Camelback products)

• Hydration systems with transparent, empty, and detachable pouches at entry. The main compartment does not require transparency.

• Unfilled water containers are permitted as well

PROHIBITED ITEMS POLICY

 ALL ATTENDEES AND BELONGINGS ARE SUBJECT TO MANDATORY SEARCH AT ENTRY 

To ensure everyone's safety and enjoyment at our community music festival, the following items are strictly prohibited:

WEAPONS & DANGEROUS ITEMS:

• Weapons of any kind (knives, firearms, tasers, etc.)

• Fireworks or explosive devices

• Pepper spray or mace

RECORDING & ELECTRONIC DEVICES:

• Professional cameras or recording equipment

• Drones or remote-controlled flying devices

• Laser pointers

SUBSTANCES & CONTAINERS:

• Illegal drugs or controlled substances

• Outside Alcoholic beverages 

• Glass bottles or containers

PERSONAL ITEMS & EQUIPMENT:

• Umbrellas with pointed tips

• Folding chairs

• Coolers or large food containers

• Professional-grade photo equipment

• Selfie sticks or tripods

PROHIBITED ACTIVITIES:

• Outside food vendors or unauthorized sales

• Distribution of flyers or promotional materials

• Pets (service animals welcome)

SECURITY RESERVES THE RIGHT TO CONFISCATE ANY ITEM DEEMED UNSAFE

Questions? Visit our information booth near the main entrance or ask any staff member wearing a festival t-shirt.

Thank you for helping us create a safe, fun environment for all music lovers!

Code of Conduct

• Zero tolerance for hate speech or discrimination

• Zero tolerance for unwanted touch

• No Unauthorized Solicitations, Handbills, Sampling, Giveaways, etc.

• No Unauthorized/Unlicensed Vendors Allowed

• No Moshing, Crowd Surfing, or Stage Diving

• No camping or tailgating

If you experience or observe any of the above, please find a staff member with a radio or go to the closest information, medical tent or entrance gate for assistance. Be prepared to describe the nature and specifics of the incident.

We’re happy you’re here, thanks for making Hi Points a safe place for all to enjoy!